SMS Terms & Consent
How ClientHaus uses text messaging for booking and appointment communication.
What messages you will receive
Each business sends text messages, through ClientHaus, to clients who opt in through the booking form on that business's ClientHaus storefront. Messages include:
- Booking confirmations
- Appointment reminders
- Quote follow-ups
- Scheduling updates
- Requests for a remaining balance, with a secure payment link
- One-to-one support replies related to a requested service
How you opt in
Clients opt in by entering their phone number and checking an unchecked SMS consent box before submitting a booking request on a provider's ClientHaus storefront. At the time of submission, the following consent language is displayed:
“I'd like to receive text updates about my booking, including confirmations, reminders, payment requests, and support messages. Msg & data rates may apply. Reply STOP to opt out anytime.”
Consent to receive text messages is not required to browse the site or make a purchase. The SMS checkbox is optional.
Message frequency
Message frequency varies based on your booking activity. You will only receive messages directly related to a booking, appointment, quote, or support request you initiated.
Message and data rates
Message and data rates may apply. Contact your wireless carrier for details about your text messaging plan.
How to opt out
Reply STOP to any message to opt out of future text messages. You may also reply: OPTOUT, CANCEL, END, QUIT, UNSUBSCRIBE, REVOKE, or STOPALL.
After opting out, you will receive a single confirmation: “You have successfully been unsubscribed. You will not receive any more messages from this number. Reply START to resubscribe.”
How to get help
Reply HELP or INFO to any message for assistance.
Help response: “<business name>: For help, reply HELP or contact support at https://clienthaus.com/contact. Msg & data rates may apply. Reply STOP to cancel.” The reply is signed with the name of the business whose number was texted, which is the business registered on that campaign.
Who the brand is
The brand on any campaign that links to this page is the independent business you are reviewing— the salon, barber, studio or artist named on that campaign. They own their own phone number, their own client relationships and their own consent.
ClientHaus is their software platform and messaging provider. We host the booking page where consent is taken, we send on their behalf, and we appear as the platform on their registration. We are not the sender of record and we do not message their clients for our own purposes.
A text from one of those businesses is signed with their name, from theirnumber. A text from ClientHaus itself — to our own prospects, from our own number — is signed ClientHaus.
- Platform: ClientHaus
- Website: clienthaus.com
- Support: ray@clienthaus.com
See also: Privacy Policy · Terms of Service